docs.zipchat.ai

# Zipchat

## Zipchat AI

- [What is Zipchat AI](https://docs.zipchat.ai/quickstart.md)
- [WhatsApp](https://docs.zipchat.ai/channels/whatsapp.md): This section contains everything you need to know about the Zipchat x WhatsApp Integration.
- [Add a Payment Method to your WhatsApp Business Manager](https://docs.zipchat.ai/channels/whatsapp/add-a-payment-method-to-your-whatsapp-business-manager.md)
- [Product Full DEMO](https://docs.zipchat.ai/product-full-demo.md)
- [3 Minutes Interactive DEMO](https://docs.zipchat.ai/3-minutes-interactive-demo.md)
- [Why Choose Zipchat AI?](https://docs.zipchat.ai/quickstart-1.md)
- [AppSumo Hub](https://docs.zipchat.ai/appsumo-hub.md): AppSumo License: Redeem, Activate & Get Started
- [Trial/Installation](https://docs.zipchat.ai/installation-and-setup/trial-installation.md)
- [For Shopify Users](https://docs.zipchat.ai/installation-and-setup/trial-installation/for-shopify-users.md)
- [For Non-Shopify Platforms](https://docs.zipchat.ai/installation-and-setup/trial-installation/for-non-shopify-platforms.md)
- [Onboarding](https://docs.zipchat.ai/installation-and-setup/onboarding.md)
- [Dashboard](https://docs.zipchat.ai/installation-and-setup/dashboard.md)
- [Conversations](https://docs.zipchat.ai/installation-and-setup/conversations.md)
- [Taking Over Chats](https://docs.zipchat.ai/installation-and-setup/conversations/taking-over-chats.md): In case you feel like you need to take over a chat, both from the Web Chat and WhatsApp campaigns you can easily do it from the Conversation tab.
- [Contacts](https://docs.zipchat.ai/installation-and-setup/contacts.md)
- [Emails](https://docs.zipchat.ai/installation-and-setup/contacts/emails.md)
- [Phone Numbers](https://docs.zipchat.ai/installation-and-setup/contacts/phone-numbers.md)
- [Segments](https://docs.zipchat.ai/installation-and-setup/contacts/segments.md): Segments are group of phone numbers you can upload to run WhatsApp Marketing Campaigns.
- [Campaigns](https://docs.zipchat.ai/installation-and-setup/campaigns.md)
- [Proactive Chat](https://docs.zipchat.ai/installation-and-setup/campaigns/proactive-chat.md)
- [WhatsApp Marketing](https://docs.zipchat.ai/installation-and-setup/campaigns/whatsapp-marketing.md)
- [AI Training](https://docs.zipchat.ai/installation-and-setup/ai-training.md)
- [Knowledge Base](https://docs.zipchat.ai/installation-and-setup/ai-training/knowledge-base.md)
- [Chat Corrections](https://docs.zipchat.ai/installation-and-setup/ai-training/chat-corrections.md)
- [Prompt & tools](https://docs.zipchat.ai/installation-and-setup/ai-training/prompt-and-tools.md): Page location: AI Training / Prompt & Tools
- [Order Tracking](https://docs.zipchat.ai/installation-and-setup/ai-training/prompt-and-tools/order-tracking.md)
- [Shopify: Write custom shipping notes](https://docs.zipchat.ai/installation-and-setup/ai-training/prompt-and-tools/order-tracking/shopify-write-custom-shipping-notes.md)
- [Forward Request](https://docs.zipchat.ai/installation-and-setup/ai-training/prompt-and-tools/forward-request.md)
- [Test your Chatbot](https://docs.zipchat.ai/installation-and-setup/ai-training/test-your-chatbot.md)
- [Chat Settings](https://docs.zipchat.ai/installation-and-setup/chat-settings.md)
- [Channels](https://docs.zipchat.ai/installation-and-setup/chat-settings/channels.md)
- [Instagram Channel Prerequisites](https://docs.zipchat.ai/installation-and-setup/chat-settings/channels/instagram-channel-prerequisites.md)
- [WhatsApp Agent: Start Guide](https://docs.zipchat.ai/installation-and-setup/chat-settings/channels/whatsapp-agent-start-guide.md)
- [Bubble Chat: Edit design](https://docs.zipchat.ai/installation-and-setup/chat-settings/channels/bubble-chat-edit-design.md)
- [WhatsApp: Handle display name rejections](https://docs.zipchat.ai/installation-and-setup/chat-settings/channels/whatsapp-handle-display-name-rejections.md)
- [Email: connecting Zipchat to your Inbox](https://docs.zipchat.ai/installation-and-setup/chat-settings/channels/email-connecting-zipchat-to-your-inbox.md): With ZipChat, you can empower your AI agent to manage customer support emails directly. Follow this step-by-step guide to set up the integration and start responding to emails automatically.
- [Zendesk: Connecting Zipchat to Your Zendesk Account](https://docs.zipchat.ai/installation-and-setup/chat-settings/channels/zendesk-connecting-zipchat-to-your-zendesk-account.md): Let Zipchat answer your customers inside Zendesk — both email tickets and the Web Widget — and hand off cleanly to your human team when needed.
- [Configuration](https://docs.zipchat.ai/installation-and-setup/chat-settings/configuration.md)
- [Contact Information](https://docs.zipchat.ai/installation-and-setup/chat-settings/configuration/contact-information.md)
- [Crawling Settings](https://docs.zipchat.ai/installation-and-setup/chat-settings/configuration/crawling-settings.md)
- [Spam Filter](https://docs.zipchat.ai/installation-and-setup/chat-settings/configuration/spam-filter.md)
- [Integrations](https://docs.zipchat.ai/installation-and-setup/chat-settings/integrations.md)
- [Zapier](https://docs.zipchat.ai/installation-and-setup/chat-settings/integrations/zapier.md)
- [Custom Order Tracking API integration](https://docs.zipchat.ai/installation-and-setup/chat-settings/integrations/custom-order-tracking-api-integration.md)
- [Backend API](https://docs.zipchat.ai/installation-and-setup/chat-settings/integrations/backend-api.md): The Backend API lets you programmatically access your Zipchat conversation data and manage your AI's configuration. Sync conversations with your CRM, reply to customers, and manage rules and skills.
- [Account Management](https://docs.zipchat.ai/installation-and-setup/account-management.md)
- [Manage AI Agents](https://docs.zipchat.ai/installation-and-setup/account-management/manage-ai-agents.md)
- [Manage Subscription](https://docs.zipchat.ai/installation-and-setup/account-management/manage-subscription.md)
- [Members](https://docs.zipchat.ai/installation-and-setup/account-management/members.md)
- [Zapier Integration API Documentation](https://docs.zipchat.ai/api-developer-docs/zapier-integration-api-documentation.md)
- [Ask API](https://docs.zipchat.ai/api-developer-docs/ask-api.md): Send your customers' questions from your backend and get your Zipchat AI agent's answer in the response.
- [Zipchat Customer Identification Integration (Non-Shopify stores)](https://docs.zipchat.ai/customer-identification.md)
- [Zipchat Purchase Tracking Integration (Non-Shopify stores)](https://docs.zipchat.ai/zipchat-purchase-tracking-integration-non-shopify-stores.md)
- [Cloudflare: Allow Zipchat to crawl your webiste](https://docs.zipchat.ai/cloudflare-allow-zipchat-to-crawl-your-webiste.md): Fix 403 forbidden errors for Cloudflare sites
- [Publish a Skill on the Zipchat Skill Gallery](https://docs.zipchat.ai/publish-a-skill-on-the-zipchat-skill-gallery.md)
- [Chat Bubble Not Showing on your website](https://docs.zipchat.ai/help-center/chat-bubble-not-showing-on-your-website.md)
- [Collecting Phone Numbers with Zipchat](https://docs.zipchat.ai/help-center/collecting-phone-numbers-with-zipchat.md)
- [Translating the welcome message based on geolocation](https://docs.zipchat.ai/help-center/translating-the-welcome-message-based-on-geolocation.md)
- [Adding the bubble on the checkout page](https://docs.zipchat.ai/help-center/adding-the-bubble-on-the-checkout-page.md)
- [Adding multiple pages to your knowledge base](https://docs.zipchat.ai/help-center/adding-multiple-pages-to-your-knowledge-base.md)
- [What the different conversation icons mean](https://docs.zipchat.ai/help-center/what-the-different-conversation-icons-mean.md)
- [How to Enable Zipchat AI Search for Your Shopify Store](https://docs.zipchat.ai/help-center/how-to-enable-zipchat-ai-search-for-your-shopify-store.md)
- [How to Enable AI Search for Non-Shopify Stores](https://docs.zipchat.ai/how-to-enable-ai-search-for-non-shopify-stores.md)
- [Test & Train your AI Agent](https://docs.zipchat.ai/tips/test-and-train-your-ai-agent.md)
- [Customize the chat to fit your brand](https://docs.zipchat.ai/tips/customize-the-chat-to-fit-your-brand.md)
- [Install the Zipchat Script (Shopify)](https://docs.zipchat.ai/tips/install-the-zipchat-script-shopify.md)
- [Install the Zipchat Script (not-Shopify)](https://docs.zipchat.ai/tips/install-the-zipchat-script-not-shopify.md)
- [Ignore spam conversations](https://docs.zipchat.ai/tips/ignore-spam-conversations.md)
- [Collect leads from the bubble chat](https://docs.zipchat.ai/tips/collect-leads-from-the-bubble-chat.md)
- [WA: Send a one-off marketing campaign](https://docs.zipchat.ai/tips/wa-send-a-one-off-marketing-campaign.md)
- [Install Zipchat on your thank you page (Shopify)](https://docs.zipchat.ai/tips/install-zipchat-on-your-thank-you-page-shopify.md)
- [Connect Facebook Messenger](https://docs.zipchat.ai/tips/connect-facebook-messenger.md)
- [Make Zipchat follow-up with your customers](https://docs.zipchat.ai/tips/make-zipchat-follow-up-with-your-customers.md)


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